Privacy Policy – Phuket PALS
Last updated: March 2026
Phuket Academic Language School (“Phuket PALS”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with Thailand’s Personal Data Protection Act (PDPA) and applicable international standards.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
When you contact us, register for a course, submit a Meta (Facebook/Instagram) lead form, use LINE, or enrol in any of our programmes (including IELTS, GED, SAT, General English, or other academic services), we may collect:
- Full name
- Phone number
- Email address
- LINE ID or messaging contact details
- Academic background and goals
- Test scores or exam history
- Parent/guardian details (for students under 18)
- Payment information (for course enrolment)
We only collect information necessary to provide our services.
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide course information (IELTS, GED, SAT, General English, and other services)
- Process enrolments and payments
- Provide academic instruction and support
- Send important course updates
- Improve our services and marketing
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
3. Marketing Communications
If you submit your information through our website, social media advertisements, or lead forms, we may contact you via:
- Phone
- LINE
- Messaging platforms
You may request to stop marketing communications at any time.
4. Data Storage & Security
We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Your data is stored securely and retained only as long as necessary for business or legal purposes.
5. Sharing of Information
We may share limited data with:
- Payment processing providers
- Educational partners (if required for exams or registration)
- Legal or regulatory authorities if required by law
All third parties are required to handle your data securely.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent
To make a request, please contact us using the details below.
7. Contact Information
Phuket Academic Language School (Phuket PALS)
66/19 Vichitsongkram Road
Kathu, Phuket 83210
Thailand
📧 info@phuketpals.org
📞 095-429-7791
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
